Shipping Policy for Canada

Welcome to DBSamples! We are thrilled to offer our exclusive range of hand-packed and decanted fragrances to customers across Canada. Our commitment to providing an exceptional customer experience extends to our shipping practices, ensuring that your favorite scents arrive at your doorstep safely and efficiently. This Shipping Policy outlines our practices and policies for shipping within Canada.

Shipping Coverage

DBSamples ships exclusively within Canada, covering all provinces and territories. Whether you're in a bustling city or a remote location, we've got you covered.

Processing Time

Orders are typically processed within 1-3 business days after the order is placed. Processing time is required for order verification, tailoring, quality checks, and packaging. Business days do not include weekends or Canadian statutory holidays.

Shipping Methods and Costs

We offer standard shipping for all orders, aiming to make shipping affordable and straightforward. Shipping costs are calculated based on the weight of your order and the shipping destination. The total shipping cost will be displayed at checkout before you finalize your order.

Delivery Time

Delivery times vary depending on your location within Canada. Once your order is shipped, you can expect it to arrive within:

• Urban Areas: 3-5 business days
• Rural Areas: 5-10 business days

Please note, these are estimated delivery times and can be affected by factors beyond our control, including but not limited to weather conditions, postal delays, and high volume of shipments. DBSamples is not responsible for delays in shipping once the package is in the carrier's hands.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number and a link to track your package online. This will allow you to monitor your package's journey and get an estimated delivery date.

Shipping Insurance

All orders are shipped without insurance. However, should you wish to insure your package, please contact us immediately after placing your order, and we can provide you with the additional cost for insurance coverage.

Address Accuracy

Please ensure that your shipping address is correct when placing an order. DBSamples is not responsible for packages that are undeliverable or lost due to incorrect addresses. If a package is returned to us due to an incorrect address, we can reship the item at the customer's expense.

Contact Us

Should you have any questions about your order, shipping, or require assistance with tracking your package, please contact our customer service team. We're here to help make your experience as smooth and enjoyable as possible.

Thank you for choosing DBSamples for your fragrance journey. We look forward to serving you and bringing a world of scents to your doorstep.